Privacy Policy

1. Introduction

Genusify ("we," "us," or "our") operates the website available at www.genusify.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our Site, use our contact forms, communicate with us, or otherwise interact with our services (collectively, the "Services").

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Site or submit personal information to us.

2. Information we collect

2.1 Information you provide

• Contact and inquiry data: When you use our contact forms, email us, call us, or message us (including WhatsApp), we may collect your name, email address, phone number, company name, project details, and any other information you choose to provide.
• Business communications: Content of messages, attachments, and metadata necessary to respond to and manage your request.

2.2 Information collected automatically

• Usage and device data: Such as browser type, operating system, approximate location (derived from IP), referring URLs, pages viewed, and timestamps.
• Cookies and similar technologies: We may use cookies, local storage, pixels, or analytics tools to remember preferences, measure traffic, and improve the Site. You can control cookies through your browser settings.

3. How we use your information

We use the information we collect to:

• Respond to inquiries, provide quotes, and deliver our professional services;
• Operate, maintain, and improve the Site and user experience;
• Analyze usage trends and measure campaign effectiveness (where analytics are enabled);
• Send administrative messages, updates to this policy, or security notices;
• Comply with legal obligations and enforce our terms;
• Protect the rights, property, and safety of Genusify, our users, and the public.

4. Legal bases (EEA, UK, and similar regions)

Where applicable data protection laws require a legal basis, we rely on: (a) performance of a contract or steps prior to entering a contract; (b) our legitimate interests in operating and improving the Services (balanced against your rights); (c) your consent, where we ask for it; and (d) compliance with legal obligations.

5. Sharing and disclosure

We may share information with:

• Service providers: Hosting, analytics, email delivery, CRM, cloud storage, and communication tools that process data on our behalf under appropriate agreements.
• Professional advisors: Lawyers, accountants, or insurers when required.
• Legal and safety: When required by law, subpoena, or to protect rights and safety.
• Business transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality safeguards.

We do not sell your personal information as "sale" is defined under U.S. state privacy laws.

6. Data retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, unless a longer period is required or permitted by law (for example, tax, accounting, or dispute resolution). Retention periods may vary based on the nature of the data and our relationship with you.

7. Security

We implement reasonable technical and organizational measures designed to protect personal information. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

8. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, to object to certain processing, to data portability, and to withdraw consent where processing is consent-based. You may also have the right to lodge a complaint with a supervisory authority.

California residents: You may have additional rights under the CCPA/CPRA, including to know, delete, and opt out of certain sharing (we do not sell personal information as defined by those laws).

To exercise applicable rights, contact us using the details in Section 11. We may need to verify your identity before fulfilling your request.

9. Children's privacy

The Services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us and we will take steps to delete it.

10. International transfers

We may process and store information in countries other than your own. Where we transfer personal information across borders, we use appropriate safeguards as required by applicable law (such as standard contractual clauses or equivalent mechanisms).

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the "Last updated" date. Material changes may be communicated through the Site or other reasonable means. Your continued use of the Services after changes become effective constitutes acceptance of the updated policy, to the extent permitted by law.

12. Contact us

For questions about this Privacy Policy or our privacy practices, please reach out through the Contact section on our website, or use the phone and messaging channels listed there.